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Had a drive crash and my employer replaced the entire laptop. Included upgrade to Office 2016. I tried installing Kutools using my license key from 2013 and I get an error message saying I have to purchase a new copy.
Please advise - I was under the impression that you buy once, use forever.
Go raibh maith agat,
Rick
Please advise - I was under the impression that you buy once, use forever.
Go raibh maith agat,
Rick
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I did, and I replied saying the key doesn't work. Sent a screen shot for you too. Please advise!
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Jay - I need to know what to do here. I updated this thread last week and sent you a screenshot in an email over a week ago.
Please advise. Thanks!
Please advise. Thanks!
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No, I have not. The only email I've received is the automatic notification from this forum. Jay - this has gone on for well over a month. I'm hoping you have a resolution for me.
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Qiu,
I don't know how much clearer I can be on this. I have replied to Jay via email on two occasions and included my order information. I will do so again today with one email to and one email to .
I don't know how much clearer I can be on this. I have replied to Jay via email on two occasions and included my order information. I will do so again today with one email to and one email to .
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Níl aon fhreagraí déanta don phost seo go fóill.