Dé hAoine, 17 Meitheamh 2022
  7 Freagraí
  Cuairteanna 6.4K
0
Vótaí
Undo
Access violation at address 00000000000001598090 in module 'OutlookKutools.dll'. Read of address 000000000000000


only started when I updated to most recent version
1 bliain ó shin
·
#2804
0
Vótaí
Undo
Dia duit ann,

Gabh mo leithscéal as an trioblóid. An bhféadfá an Kutools le haghaidh Outlook a dhíshuiteáil ó do ríomhaire, agus ansin an leagan seo a íoslódáil agus a shuiteáil: https://download.extendoffice.com/downloads/Kutools-for-Outlook/Beta/OutlookKutoolsSetup.exe

Agus ná bíodh drogall ort fiafraí an bhfuil aon cheist eile agat faoin leagan nua.

Amanda
1 bliain ó shin
·
#2812
0
Vótaí
Undo
Thank you for your response and uninstalled/installed however, now I am getting

Access violation at address 00000000000001708170 in module 'OutlookKutools.dll'. Read of address 000000000000000
1 bliain ó shin
·
#2814
0
Vótaí
Undo
Dia duit ann,

Could you please tell me when did this happen? Was is when you want to send an email? Or it happens right after you open Outlook?

Amanda
1 bliain ó shin
·
#2816
0
Vótaí
Undo
Dia duit Amanda,

It happens when Outlook starts every time now since the last upgrade (including beta).
I have uninstalled and reverted back to my original version to confirm just now and I don't receive messages at start up. I don't know which version number it is as file names are all the same but it pre June 09, 2022 (34,877 KB). I will monitor and report going forward.

Mike
1 bliain ó shin
·
#2817
0
Vótaí
Undo
Hi Mike,

Thanks for the information and thanks for your future updates. :)

Amanda
1 bliain ó shin
·
#2818
0
Vótaí
Undo
Hi Mike,

Déan iarracht an leagan seo a íoslódáil: https://download.extendoffice.com/downloads/Kutools-for-Outlook/Beta/OutlookKutoolsSetup.exe

Ba cheart go socródh sé seo an fabht :D

Amanda
1 bliain ó shin
·
#2835
0
Vótaí
Undo
Dia duit Amanda,

I have not seen the error message since rolling back now. It is definitely something in the new and beta version.

mhéin,
Mike
  • Page:
  • 1
Níl aon fhreagraí déanta don phost seo go fóill.