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  Monday, 05 August 2019
  2 Replies
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Hi,

I'm currently evaluating Kutools and so far, it works as expected. However, the extension doesn't always load when launching Kutools. I think I know the reason but I can't fix this.

When I open a Windows session, I have two utilities running upon startup: Go Contact Sync Mod and Oulook Google Calendar Sync. These tools are loading Outlook transparently (main window not visible but outlook.exe running) via Ole Automation. If I then launch Outlook by using an icon or a menu, the Outlook main window appears immediately (no splash screen) but the Kutools extension is not loaded. So, I have to close Outlook and then re-launch it. This time, the Kutools extension is loaded.

I don't have a similar problem with other extensions, though.

Running Windows 10 Pro 1809 -Office 2019.

Thanks in advance.
3 years ago
·
#1988
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This post has been duplicated. Please answer the second copy.
3 years ago
·
#1989
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Hello,
Sorry, we will try to fix this issue in the upcoming versions.
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